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Customer support for any of
your laundry needs.

Laundry delivery FAQ. We’re here to help make laundry day easy!

Laundry Delivery User Guides

This in-depth guide to your first laundry service walks you through FAQ from scheduling all the way to getting your clean clothes delivered.

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What To Expect?

Does leaving your clothes out for pickup seem strange? It’s not! It’s common. Here are some tips from our delivery drivers.

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Leaving Clothes Out

There is no one size fits all solution – but here is some advice from our current customers to help you find your sweet spot.

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Laundry Frequency

  • How much does it cost?
    Our pricing is simple. With our flat rate laundry bag makes laundry day hassle free. If it fits in your SudDrop bag, we'll handle it. For more info check out our pricing page!
  • How do I prepare for pickup?
    You may use garbage bags for the first time of your laundry pick up. We provide free reusable fabric bags to our weekly and biweekly subscribers.
  • What days do you pickup and deliver?
    We operate Monday to Friday with pickups and deliveries between 4pm - 7pm.
  • Do I need to be home for pickups and deliveries?
    No! Convenience is the key focus of SudDrop. After placing your order, simply place out your laundry and continue with your day. The next day, your clean, freshly laundered, dried, and folded clothing will be delivered to you.
  • What time are pickups and deliveries?
    Pickup and deliveries take place between 4pm - 7pm. We will send you a message when we are on the way to pickup!
  • What is the turnaround Time
    We offer next day delivery for our repeat customers. For Pay-as-you-go customers we offer 1-2 day delivery.
  • Do you accept walk in orders?
    We do not. All ordering is processed online for pick-up and delivery service. Got questions? Feel free to contact us here.

Laundry Delivery Service FAQ

  • How much does it cost?
    Our pricing is simple. With our flat rate laundry bag makes laundry day hassle free. If it fits in your SudDrop bag, we'll handle it. For more info check out our pricing page!
  • How do I prepare for pickup?
    You may use garbage bags for the first time of your laundry pick up. We provide free reusable fabric bags to our weekly and biweekly subscribers.
  • What days do you pickup and deliver?
    We operate Monday to Friday with pickups and deliveries between 4pm - 7pm.
  • Do I need to be home for pickups and deliveries?
    No! Convenience is the key focus of SudDrop. After placing your order, simply place out your laundry and continue with your day. The next day, your clean, freshly laundered, dried, and folded clothing will be delivered to you.
  • What time are pickups and deliveries?
    Pickup and deliveries take place between 4pm - 7pm. We will send you a message when we are on the way to pickup!
  • What is the turnaround Time
    We offer next day delivery for our repeat customers. For Pay-as-you-go customers we offer 1-2 day delivery.
  • Do you accept walk in orders?
    We do not. All ordering is processed online for pick-up and delivery service. Got questions? Feel free to contact us here.

Delivery Q&A

  • How much does it cost?
    Our pricing is simple. With our flat rate laundry bag makes laundry day hassle free. If it fits in your SudDrop bag, we'll handle it. For more info check out our pricing page!
  • How do I prepare for pickup?
    You may use garbage bags for the first time of your laundry pick up. We provide free reusable fabric bags to our weekly and biweekly subscribers.
  • What days do you pickup and deliver?
    We operate Monday to Friday with pickups and deliveries between 4pm - 7pm.
  • Do I need to be home for pickups and deliveries?
    No! Convenience is the key focus of SudDrop. After placing your order, simply place out your laundry and continue with your day. The next day, your clean, freshly laundered, dried, and folded clothing will be delivered to you.
  • What time are pickups and deliveries?
    Pickup and deliveries take place between 4pm - 7pm. We will send you a message when we are on the way to pickup!
  • What is the turnaround Time
    We offer next day delivery for our repeat customers. For Pay-as-you-go customers we offer 1-2 day delivery.
  • Do you accept walk in orders?
    We do not. All ordering is processed online for pick-up and delivery service. Got questions? Feel free to contact us here.

Treatment Q&A

  • How much does it cost?
    Our pricing is simple. With our flat rate laundry bag makes laundry day hassle free. If it fits in your SudDrop bag, we'll handle it. For more info check out our pricing page!
  • How do I prepare for pickup?
    You may use garbage bags for the first time of your laundry pick up. We provide free reusable fabric bags to our weekly and biweekly subscribers.
  • What days do you pickup and deliver?
    We operate Monday to Friday with pickups and deliveries between 4pm - 7pm.
  • Do I need to be home for pickups and deliveries?
    No! Convenience is the key focus of SudDrop. After placing your order, simply place out your laundry and continue with your day. The next day, your clean, freshly laundered, dried, and folded clothing will be delivered to you.
  • What time are pickups and deliveries?
    Pickup and deliveries take place between 4pm - 7pm. We will send you a message when we are on the way to pickup!
  • What is the turnaround Time
    We offer next day delivery for our repeat customers. For Pay-as-you-go customers we offer 1-2 day delivery.
  • Do you accept walk in orders?
    We do not. All ordering is processed online for pick-up and delivery service. Got questions? Feel free to contact us here.

Billing Q&A

Wave goodbye to laundry day with a weekly or monthly subscription

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